Payment & Return
Lectura Cultura takes great care to fulfill your order.
Orders before 15.00 will be delivered the next (working) day. We also deliver on Saturdays.
You can pay with Creditcard, Paypal, iDeal, Mistercash, Sofort. Creditcard payments are handled with Paypal but you do not need a Paypal account.
When you are not satisfied with your books for any reason you can return them easily. The only condition is that the books are undamaged and with an unbroken plastic seal. Please notify us by e-mail and return the products within 14 days from delivery. We will refund the cost of the products directly to your account. We will not refund the cost of the return shipment.
Address for returns:
6006 SM Weert
Terms of Delivery - Lectura Cultura Books
Algemene Voorwaarden (in Nederlands) >>
Article 1. Applicability
All offers, orders and agreements Lectura Cultura to the exclusion of any other terms and conditions of these Terms and Conditions (the "Terms" ) apply. Accepting an offer or placing an order implies that you accept the applicability of these Terms. Of the provisions of these Terms may only upon written notice or approval by Lectura Cultura be waived, in which case the other provisions shall remain in force. All rights and claims, as in these conditions, and any further agreements for Lectura Cultura are made, are also stipulated for engaged by Lectura Cultura intermediaries and other third parties. Respect the rights of the buyer arising from the law (or the sale ) these conditions.
Article 2. Offers / agreements
All offers are without engagement and Lectura Lectura Cultura Cultura expressly reserves the right to change prices, especially when this is necessary due to ( legal) regulations. A contract is only concluded after acceptance of your order by Lectura Cultura. Lectura Cultura is to refuse or to attach certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, Lectura Cultura this within ten ( 10 ) days after receipt of the order.
Article 3. Prices and payments ( public available products in the online store of Lectura Cultura )
The prices for the products and services offered are in Euro, including VAT and excluding shipping costs unless otherwise stated or agreed. If the prices of the goods and services increased in the period between the order and its execution, you are entitled to cancel or terminate within ten ( 10 ) days after notice of the increase by Lectura Cultura.
Lectura Cultura works mainly with pre-payment, unless otherwise agreed. The purchased products / services must also be paid before the books are delivered.
If payment is made after a demand by Lectura Cultura you an amount of EUR twenty-five ( 25 ) for administration. When paying by bank transfer, the date of payment to the date of crediting the giro account of Lectura Cultura. If Lectura Cultura for collection has contracted, you also pay the collection costs, which at least fifteen percent ( 15 % ) of the outstanding amount, without prejudice to Lectura Cultura to claim. Extrajudicial collection costs actually incurred instead If you have defaulted on any payment is entitled Lectura Cultura ( the performance of) the relevant agreement and thus to suspend or dissolve.
Article 4. Distribution
The specified Lectura Cultura delivery times are indicative only. Late delivery does not entitle you to compensation or the right to cancel or terminate the agreement unless you order the delay in delivery is such that you can not reasonably be expected of you to maintain the agreement. You are then entitled to cancel or terminate the extent necessary. Agreement the order The delivery of the goods at the place and time at which the products are ready for shipment to you.
Article 5. Cancellation
The author is entitled to cancel before Lectura Cultura with the performance of the contract provided that he reimburses the result of damage caused Lectura Cultura an agreement. The damage suffered by the understood Lectura Cultura losses and lost profits, and in any case the costs Lectura Cultura has made, including those reserved production, purchased materials, call services and storage. Already in preparation
Article 6. Retention
The ownership of products is transferred only if you have what you owe under any agreement Lectura Cultura, has met. The risk in respect of the products at the time of delivery to you.
Article 7. Intellectual and industrial property
All intellectual and industrial property rights attached to the services provided by Lectura Cultura products and to respect fully and unconditionally. Lectura Cultura does not guarantee that the delivered products do not infringe any (unwritten ) intellectual and / or industrial property rights of third parties.
Article 8. Complaints and liability
For products supplied by Lectura Cultura and / or services subject to the same warranty, as determined by the manufacturer. / Supplier of the product In this regard Lectura Cultura merely acts as a portal between the manufacturer / supplier and buyer.
The liability of Lectura Cultura under any agreed delivery of a product or service is limited to for the delivery of a product or service invoice value / amount that the buyer in respect of the products and / or services has met Lectura Cultura
You have an obligation to investigate whether the products meet the agreement on delivery. If this is not the case, you should give them Lectura Cultura. As soon as possible and in any event within seven ( 7 ) days of delivery, or after observation reasonably possible, writing and sufficient If it is demonstrated that the products do not comply with the agreement, Lectura Cultura has the option to replace them with new products or to refund the invoice value. Them the products on their return
If you do not wish to purchase a product from the store for any reason, you have the right product within seven ( 7 ) days to return. After delivery to Lectura Cultura Returns are only accepted if the packaging of the product is undamaged, also true that the costs for returns are at your expense.
After receiving the PDF file - in case of formatting by Lectura Cultura or third party of cover and / or inside, the author checks it carefully for errors in text and formatting. Any changes as soon as possible, but before the files are sent, passed. To the printing Files are offered at the printing agreement of the author. If the author has given through email, written agreement or directly to the printer, Lectura Cultura can not be held liable for errors discovered after the printing of the work. Changes occur after a given chord, and errors discovered after the printing of the work, shall be borne by the author as being additional correction.
Article 9. Deviations
1. Colours on paper may vary from the color on the screen. Even with these pressures may arise color difference, this has various technical reasons Lectura Cultura is not liable for color aberration.
2. If the cover is not fitted with laminate, may, at the creases or rugvouw toner going to break. Although we have your order with the utmost care process, you can accept no liability for any damage.
3. Between both the work and the other, the original design, drawing, copy or model or the typesetting, printing, or other proof, can not be grounds for rejection, reduction, termination of the contract or compensation, if they are of minor significance.
4. In assessing whether deviations in the total work or not should be considered, small representative sample of the work by the printing taken into account, unless the individual concerned certain things.
5. Deviations that, taking all circumstances into account, no reasonable or have a minor impact on the usefulness of the work, are deemed to be. Deviations of minor importance
6. Excess or short deliveries compared to the agreed number of books are allowed. With regard to more or less supply of books from a decrease of 100 units is always a percentage of 10%, from 20,000 units at delivery is 5 %. It more or less the number supplied is charged afterwards deducted.
Article 10. Orders / communication
For misunderstanding, delays or improper transmission of order data and messages resulting from the use of the Internet or other communication between you and Lectura Cultura, or between Lectura Cultura and others, as it relates to the relationship between you and Lectura Cultura, Cultura Lectura is not liable, except insofar as there is intent or gross negligence by Lectura Cultura.
Article 11. Personal
Lectura Cultura will record the information provided by you in a file. These data will be used for the execution of your order and are made. Available to third parties in connection Unless you have indicated that you do not appreciate them, your data will be included in a central database of Lectura Cultura and your data will be used to tune your interests our products and services and to inform you about this. The processing of your data will be in accordance with applicable laws and regulations. Address will not be used for advertising purposes and will not be sold to third parties.
Article 12. Force Majeure
Without prejudice to its other rights, Lectura Cultura case of force majeure shall have the right, at its discretion, to suspend the execution of your order or the agreement without judicial intervention, by notifying you in writing or by e - mail to communicate and without Lectura Cultura is liable for any damages, unless this would be unacceptable. the circumstances to standards of reasonableness and fairness Force majeure shall mean any failure can not be allocated because it is not due to her fault Lectura Cultura and not under the law, legal act or generally accepted for its account.
Article 13. Miscellaneous
If you provide a written statement to Lectura Cultura of an address, Lectura Cultura entitled to that address to send unless you give us a written statement to Lectura Cultura another address to which orders should be sent to all orders. If by Lectura Cultura whether or not deviate from these conditions for a shorter or longer period, this shall not affect its right to demand. Immediate and strict compliance with these Conditions You can never do any right by virtue of the fact that Lectura Cultura these conditions smoothly. If one or more provisions of these Terms or any other agreement with Lectura Cultura is contrary to any applicable rule of law, in violation of the relevant provision will lapse and will be replaced by identifying new lawful one by Lectura Cultura provision. Lectura Cultura is authorized to make use of third parties. Use in the execution of your order (s )
Article 14. Applicable law and competent court
All rights, obligations, offers, orders and agreements to which these Conditions apply, including these conditions, only Dutch law. All disputes between parties will be submitted to the competent court in the Netherlands.